Terms of Purchase

Effective Date: September 12, 2026

Welcome to Uneriae, an online store offering clothing and fashion accessories for everyday wear and personal expression.

These Terms of Purchase govern purchases made through our online store. By completing a purchase, you agree to these terms together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable policies.

Before submitting an order, please review these terms, the relevant product descriptions, prices, shipping details, and your order information.

1. Buyer Eligibility and Responsibilities

By placing an order with Uneriae, you confirm that you have the legal capacity to enter into a purchase transaction under the laws applicable to you.

Please provide accurate, complete, and current information, including your:

• Name;

• Contact details;

• Delivery address; and

• Payment information.

You are responsible for ensuring that your purchase and use of the products comply with applicable laws and requirements in your location.

2. Product Details and Use

Uneriae offers clothing and fashion accessories. We make reasonable efforts to present accurate descriptions, images, specifications, and other product information.

Minor differences in appearance may occur because of screen settings, photography conditions, manufacturing variations, or packaging updates.

Before purchasing, review the available product details, including size guides, measurements, materials, care instructions, and any product-specific usage information.

3. Placing and Confirming Orders

When you submit an order, you confirm that the information entered at checkout is accurate.

An order confirmation will be sent using the contact details you provide during checkout.

Receipt of an order confirmation does not necessarily constitute final acceptance. We may review and verify an order before arranging fulfillment.

4. Order Review and Verification

We may review, place on hold, restrict, or cancel an order where reasonably necessary, including for:

• Product availability issues;

• Suspected fraud or unauthorized payment;

• Incorrect billing or shipping details;

• Pricing or technical errors;

• Shipping restrictions; or

• Applicable legal requirements.

We may request additional information reasonably needed to verify payment or order details.

If we cancel an order after receiving payment, the applicable amount will be refunded to the original payment method.

5. Payments and Transaction Security

Available payment options are displayed at checkout.

Payment details may be processed by third-party payment providers that support secure transaction processing.

Do not send complete card numbers, passwords, or other sensitive payment credentials through ordinary email or unsecured communication channels.

Personal information associated with your purchase is handled as described in our Privacy Policy.

6. Prices and Promotional Offers

We take reasonable steps to keep product prices and promotional information accurate. However, occasional technical errors, pricing mistakes, or other inaccuracies may occur.

If a significant pricing error is discovered before fulfillment, we may correct the displayed information, contact you about the issue, or cancel the affected order and issue the applicable refund, subject to applicable law.

Prices, promotions, and product availability may change from time to time.

7. Product Availability

Stock information may change as inventory is updated.

If an item becomes unavailable after you place an order, we may contact you to arrange an appropriate resolution. This may include adjusting the order, arranging a suitable replacement where applicable, or refunding the unavailable product.

8. Processing and Delivery

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated transit times after dispatch are:

Shipping Method	Estimated Transit Time
Standard Shipping	7–12 business days
Express Shipping	3–7 business days

The overall delivery estimate includes both order processing and transit time. Estimates do not guarantee a specific arrival date.

Carrier delays, customs procedures, weather, holidays, incorrect delivery information, and other transportation circumstances may affect delivery.

Please refer to our Shipping Policy for complete details.

9. Shipping Confirmation and Tracking

Once your order has shipped, we will provide shipping confirmation and tracking information when available.

The carrier’s tracking system may take additional time to display updates after receiving the parcel.

If tracking remains unchanged for an extended period, email service@uneriae.com with your order number and tracking details.

10. Returns and Refund Requests

Eligible products may be returned subject to our Return & Refund Policy. Standard return requests must generally be submitted within 14 calendar days after delivery.

Before sending anything back, contact service@uneriae.com and include:

• Your order number;

• Details of the product;

• The reason for your return; and

• Relevant photos or videos where helpful.

Please wait for our return instructions before shipping any product.

11. Product Problems

If your product arrives damaged, defective, incorrect, missing components, or materially different from its description, contact service@uneriae.com.

Provide your order number and information explaining the issue, including relevant photos or videos where helpful.

We will review the circumstances and arrange an appropriate resolution in accordance with our Return & Refund Policy and your applicable rights.

12. Refund Processing

Approved refunds for returned products will be issued to the original payment method within 5–10 business days after the product has been received and inspected.

Your bank, card issuer, or payment provider may require additional time to credit the funds after we issue the refund.

Please refer to our Return & Refund Policy for the full refund conditions and any circumstances where a return is not required.

13. Order Cancellation

If you wish to cancel an order, email service@uneriae.com as soon as possible and include your order number.

Cancellation depends on the order’s processing and fulfillment status. Once fulfillment has begun, we may no longer be able to stop the order.

Please see our Cancellation Policy for complete information.

14. Checking Your Order

Before completing checkout, carefully review your:

• Selected products and available options, such as size and color;

• Quantities;

• Shipping address;

• Contact information; and

• Payment details.

If you discover an error after submitting the order, contact us promptly. Our ability to make corrections depends on the order’s current processing and fulfillment stage.

15. International Purchases and Import Requirements

International orders may be subject to customs procedures, import requirements, local regulations, and duties or taxes imposed by destination authorities.

Customers are responsible for understanding the requirements applicable in their location.

Please review our Shipping Policy for further information about international delivery.

16. Consumer Rights

These Terms of Purchase do not exclude or restrict mandatory consumer rights that cannot lawfully be waived.

Any additional rights provided by applicable consumer protection laws remain in effect.

17. Related Policies

Please read these Terms of Purchase alongside our:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

• Cancellation Policy

Where a policy explains a particular matter in greater detail, it applies together with these terms.

18. Company Information

This online store is owned and operated by:

Brand Name: Uneriae
Company Name: Hubei Xinjiayu Network Technology Co., Ltd.
Business Address: Room 11, 15th Floor, Building 2, Zone B, Dazhou Xingcheng, No. 189 Sangong Road, Hongshan District, Wuhan City, Hubei Province, China
Customer Support Email: service@uneriae.com
Customer Service Phone: 13317154790

19. Updates to These Terms

We may revise these Terms of Purchase to reflect changes in our business operations, products, services, fulfillment procedures, or applicable legal requirements.

The latest version will be published on this page.

20. Entire Purchase Agreement

These Terms of Purchase, together with applicable policies and the information presented at checkout, form the terms governing purchases from Uneriae.

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact Information

For questions about purchases, payments, orders, shipping, returns, or refunds, please contact:

Brand: Uneriae
Company: Hubei Xinjiayu Network Technology Co., Ltd.
Email: service@uneriae.com
Phone: 13317154790
Address: Room 11, 15th Floor, Building 2, Zone B, Dazhou Xingcheng, No. 189 Sangong Road, Hongshan District, Wuhan City, Hubei Province, China

Uneriae is owned and operated by Hubei Xinjiayu Network Technology Co., Ltd.